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Below, you will find Terms and Conditions of Service and the pricing for total Internet Access Services. Please be sure that you have read and understood the Terms of Service. Especially note Number 11 below 'Notification of Cancellation' and Number 17 below regarding the term 'Unlimitted Access':

  1. All payments are due on the first [1st] day of the month and they are late after the tenth [10th] day of the month. This of course requires that they be in our office by that time.
     
  2. Payments may be mailed to: total Internet Access, P.O. Box 504, Las Cruces, N.M. 88004.
     
  3. Accounts are subject to a late charge if received after the 10th [tenth] day of the month. The current late fee is $2.00.
     
  4. There will be a $35.00 charge for returned checks that do not clear your bank. This policy is enforced.
     
  5. Deactivation of account will occur on the last day of the month. The account will then owe for that current month and the billing for the next month in advance.
     
  6. When the account is reactivated, there will be a reactivation fee of $5.00.
     
  7. If an account is cancelled and has to be reentered in the system because of non-payment cancellation, the fee for reactivating and setting up the account will be $15.00 and will replace the fee in number 6 above. 
     
  8. All accounts not paid within 15 days the end of the month when the account was deactivated will be turned over to the  Credit Bureau. A 75.00 collection and administration  fee will be assessed at the time late accounts are turned over.
     
  9. Questions concerning your balance can be handled in three ways:
      1. Self checking your account at: http://billing.totacc.com/info/customerinfo.cfm Just log on using your username and password. Always log off when finished.
      2. Emailing: billing@totacc.com
      3. Phone call: 780-2000 in Las Cruces area and the Alamogordo area or 1 505 780-2000 outside these cities.
      4. If  your account is Cancelled, you must call Kari at 1 505-524-1151 or email Collections@totacc.com. Cancelled accounts are activated only by Kari.
         
  10. Monthly billing is done by email. On the 23rd  of every month, you will receive an email statement of your account to your main total Internet Access Email Address. Please notify us if you use an email account different from a normal Total Internet Access account.
     
  11. Notification of Cancellation of accounts must be remitted in writing (email to billing@totacc.com or US mail to the Post Office Box above) BEFORE the 25th of the month. E.G., if you wish to cancel service for March then in February, notice must be received by Total Internet Access before midnight February 25.  Under no circumstances are we obligated to refund money when the above procedure is not followed.
     
  12. Our Policy on refunds is that there will be none unless above 'Notice of Cancellation' is received as specified above and you had prepaid for the next month in advance. Cancellations during a month are considered part of your service month. We are not concerned with whether the account is used or not, but are concerned that we have the service available to be used.
     
  13. Total Internet Access will endeavor to provide a good solid service for its clients.  It is our desire to continue to improve both in quality of service and the services we offer. Our promise is to always work toward the betterment of the total Internet Access community. Please join us online!  Dial-up access is on an unlimited non-continuous basis for our local points of presence. This means when you are through with your use and no one is actively accessing the internet, you must log off.
     
  14. Regarding Email. It may be that you cannot send to more than 25 recipients at one time. This is done to prevent spam emailing. We Do Not tolerate Spam. Accounts will be terminated with no refund. 
  15. Total Access Is not responsible for long distance charges. Customer is responsible to make sure the dial up phone number is a local call
     
  16. If we host your website whether it be personal or business, under total Internet Access or your own domain, we allow no Pornography. We are and will be the sole judge as to what constitutes pornography.
     
  17. Dial up pricing is for 'Unlimited Access'. We use that term loosely. This is NOT dedicated access. We figure a maximum of 5 or 6 hours a day. You must log on and off the internet as normal customers NOT as Dedicated Access customers. If you want Dedicated Access you may have it. The cost is $150.00 per month. Abusers will not be tolerated.



















     
    Welcome to the A Total Internet Access Dial up Access page. We currently have access in Arizona, Az, California, Ca, Colorado, Co, Conneticut, ct, Washington D. C., Washington State, Washington, Wa, D. C. D C, Illinois, Il, Massachusetts, Ma, Maryland, Md, Michigan, Mi, New Hampshire, NH, New Youk, NY, Ohio, Oh, Rhode Island, RI, Texas, Tx, Utah, Ut, Virginia, Va, Your one stop for reliable internet access throughout the United States, You will have no busies here. Get off the information superhighway, and get on the autoban. Nationwide internet access is what we have. We have dial-up internet access available throughout the United States for 56k, v.90, ISDN, and DSL. We can supply your internet connectivity needs. 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